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Pharo Heating replaced the furnace in our house with a hybrid heating system, a heat pump and a new furnace. I thought they gave me a very good and very competitive price compared to the other bids I received. I think they did an exceptionally good job with the installation.
I was very pleased with the salesman we talked to, John. He was very low key. It wasn't a hard sell or anything. He spent a lot of time explaining the system to me and the benefits of hybrid heating systems.
The guys for the installation came in the middle of winter. It was a big crew of guys, and John showed up too. It turns out he is also a technician, and he supervised the job. They were very clean and neat; they didn't get dirt around the house even though it was the middle of winter.
Once they were done with the installation and got the furnace, air filter, and dehumidifier in, it looked very nice. It is a nice and professional looking installation. They used a lot of caulk and wires, and they all looked extraordinarily neat and professional looking.
The furnace is working fine. They heating bill went down and has stayed down, so it is doing as promised. It is a little noisier than I thought because the large compressor is right outside of our bedroom wall. I think we hear it more than someone ordinarily would.
Pharo Heating is wonderful! The service tech arrived early and quickly resolved the problem. I have and will continue to recommend Pharo Heating.
First it was AC added to main floor furnace in 92. The winter of 96 the lower level furnace broke down while I was out of town. Pharo to the rescue and billed me when I returned home. In 2008 upper level furnace (40 yrs old) finally need to be replaced. Sales person took a lot of time to explain the different furnaces. I'm so happy with the new Bryant Evolution Furnace and Evolution thermostat.
Big saving on heating bill.
They are always prompt, courteous, and neat.
I have dealt with Pharo heating for 15 years since I built my house. They installed my furnace, fixed it after a lightning strike, installed air conditioning later, and then repaired my furnace this year. They have always been prompt, curteous, professional, neat and tidy and work until the problem is solved. Their price is always reasonable. I highly recommend them and will continue to use them in whatever house/condo I'm living in. They also answer my questions when I call even if they won't make any money on it.
My 13 year old furnace decided to blow cold air recently. When I call Pharo, who installed my furnace, they were able to get it taken care of the same day I called.
Pharo Heating always responds quickly to my requests. I own several properties and need their help for everything from maintenance to problems that crop up.
I would recommend Pharo's service to family and friends.
We have used Pharo since 2008 for P.M. calls and emergency service and they have been on time and TOP NOTCH everytime
Friendly, courteous people
You can send this technician any time we need someone to come & service. Friendly, effecient and nice.
First class service. Appreciate the quickness in which you respond and the professionalism of The technician, John. I also appreciate the courtesy of your customer service team.